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Got a general question? Need a quote? Or would you like to chat about your business to see how our services can help you? No problems! We are always up to speak about what we are passionate about.

Frequently Asked Questions

WE ARE A DIGITAL AGENCY. HOW CAN WE WORK TOGETHER?

Whether it be using our resources to help manage your load or working on a project. We’d love to work with you!

For a more detailed discussion please use the contact us form (above) to book a personal discussion.

WHAT DOES YOUR COMPANY SPECIALISE IN?

We specialise in a wide variety of components of the digital landscape. Here are our main focuses:

Ecommerce/ Online shops (Shopify, BigCommerce Magento and WooCommerce).
Website builds/ Web development.
SEO/SEM and Digital Marketing.
Social media marketing (Instagram, Facebook and YouTube).
Agile methodology implementation and coaching.
UX/UI design.

WE HAVE AN EXISTING DIGITAL CHANNEL. HOW CAN WE GROW IT FURTHER?

As apart of my consulting services, I can asses the performance of your existing digital channel and make recommendations.

I also have the resources to help implement these recommendations and or help your existing teams to do so.

This is something I have done more recently with our clients.

what ecommerce platforms do you work with?

We specialise in Magento, BigCommerce, Shopify and WooCommerce. However, we do have experience with working with other platforms too.

Contact our sales team to see how we can work togther.

I HAVE AN EXISTING WEBSITE. HOW CAN I GET MORE VISITORS AND INCREASE SALES?

Not only do we build websites but we have a team of people that can optimise existing sites to bring in more traffic and increase sales.

SEO/SEM – we have a SEO team and a SEM team that look after organic and paid search. We can tweak your website so that it can be found easier by Google.

UX – we look at the way your customers interact with your website and make recommendation for changes. We make these recommendations after research and testing (A/B Testing) to ensure what we suggest will make impacts to the user experience on your website.

Social/ Digital Marketing – We provide a full marketing service where we can use your existing social media channels to bring traffic to your site. We are also well versed in email marketing to build an audience and reach out to them.

WHAT DO YOU CHARGE TO BUILD AN ONLINE SHOP?

This will all depend on the levels of functionality and if you need to integrate to other software platforms. With all online shop builds we require initial consultation with our sales team. Depending on your requirements, a highlevel estimate can be provided.

WHAT SERVICES DO YOU OFFER?

We have a full suite of services that cover everything digital. Here’s some of what we do:

Digital Marketing (Social media, Email Marketing, SEO/SEM, Affiliate Marketing).
Online Shops/ eCommerce (Magento 1 & 2, Shopify, WooCommerce, BigCommerce).
Website/CMS (WordPress, Drupal, Sitecore).
Design (UX, CX, UI).

Find out more about our services.

IS THE CUSTOMER RELATIONSHIP MANAGER AT KOOKIE DIGITAL REALLY A CAT?

Yes! Kookie whom the agency is names after was named as the customer relationship manager. She seems to have a way with people.

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